Yes, every saree we carry is handwoven by skilled artisans. Banarasi sarees are woven on traditional pit looms in Varanasi, and Kasavu sarees are handwoven in Balaramapuram, Kerala. Minor variations in weave, colour, and finish are natural characteristics of handcraft, not defects.

We source directly from weaver communities and curate every piece ourselves. We describe the origin, technique, and material of each saree on its product page.

No. We only carry handwoven and hand-embroidered sarees.

We accept all major credit/debit cards, UPI, net banking, and wallets via Razorpay. International payments are accepted via credit card.

Orders can be modified or cancelled within 12 hours of placing them. Email care@neemtres.com immediately with your order number.

Yes, you'll receive an email confirmation immediately after placing an order, and a shipping notification with tracking details once dispatched.

Orders are processed within 1–2 business days, Monday to Saturday, excluding public holidays. Domestic delivery within India takes 5–7 business days from dispatch. International delivery takes 15–20 business days from dispatch.

Yes, we ship worldwide. International shipping charges and timelines are shown at checkout.

You'll receive a tracking link via email once your order is dispatched.

We accept returns within 7 days of delivery for unused, unwashed sarees in original packaging. See our Return Policy for full details.

Email care@neemtres.com with your order number and reason for return within 7 days of delivery.

Dry clean is recommended for silk sarees. Cotton sarees can be gently hand-washed in cold water with mild detergent. Store folded in a cool, dry place away from direct sunlight. Avoid hanging silk sarees for long periods.