<faq xmlns="https://neemtres.com/faq" canonical="https://neemtres.com/pages/faq-hub">
<item id="processing" topic="processing" source="https://neemtres.com/pages/shipping-orders-faq">
<question>How long does order processing take?</question>
<answer>Orders are processed within 1–2 business days.</answer>
</item>
<item id="domestic-delivery" topic="shipping" source="https://neemtres.com/pages/shipping-orders-faq">
<question>How long does domestic delivery take?</question>
<answer>Domestic delivery is 5–7 business days.</answer>
</item>
<item id="international-delivery" topic="shipping" source="https://neemtres.com/pages/shipping-orders-faq">
<question>How long does international delivery take?</question>
<answer>International delivery is 15–20 business days.</answer>
</item>
<item id="returns" topic="returns" source="https://neemtres.com/pages/returns-exchange">
<question>What is the returns window?</question>
<answer>Eligible returns are accepted within 7 days, subject to the current returns policy.</answer>
</item>
<item id="defects" topic="returns" source="https://neemtres.com/pages/returns-exchange">
<question>How should a product issue be reported?</question>
<answer>Product defects should be reported within 48 hours, subject to the current returns policy.</answer>
</item>
<item id="customs" topic="international-shipping" source="https://neemtres.com/pages/shipping-orders-faq">
<question>Who is responsible for international customs charges?</question>
<answer>International customs duties and charges are the buyer's responsibility where applicable.</answer>
</item>
<item id="care-and-weaving" topic="care-and-craft" source="https://neemtres.com/pages/faq-hub">
<question>Where are care and craft details maintained?</question>
<answer>Refer to the current FAQ Hub and the relevant product page for the applicable care and weaving information.</answer>
</item>
<note>This resource does not create FAQPage structured data and does not replace the authoritative policy pages.</note>
</faq>
